1. What services does Sharplink provide?
Sharplink provides a wide range of connectivity and digital services, including Broadband, Wi-Fi,
Dedicated Leased Line, Point-to-Point (P2P), Networking, IPTV, OTT and Telephone services
2. What broadband plans are available?
We offer multiple high-speed broadband plans, including 30 Mbps, 40 Mbps, 50 Mbps and 100
Mbps options to suit different home and internet usage requirements
3. How much does the 30 Mbps broadband plan cost?
Our 30 Mbps broadband plan is available at ₹399 + GST per month
4. How much does the 40 Mbps broadband plan cost?
Our 40 Mbps broadband plan is available at ₹424 + GST per month
5. How much does the 50 Mbps broadband plan cost?
Our 50 Mbps broadband plan is available at ₹466 + GST per month
6. How much does the 100 Mbps broadband plan cost?
Our 100 Mbps broadband plan is available at ₹720 + GST per month
7. Is Sharplink Broadband suitable for multiple devices?
Yes. Our broadband services can be used to connect multiple devices such as smartphones,
laptops, Smart TVs, tablets and other connected devices, depending on your plan and usage
requirements.
8. Do you provide internet solutions for businesses?
Yes. Sharplink provides business connectivity solutions including Dedicated Leased Lines, Point-toPoint connectivity and networking solutions.
9. What is a Dedicated Leased Line?
A Dedicated Leased Line provides a dedicated business connectivity solution designed for
organizations that require reliable, consistent and high-performance internet connectivity
10. What is Point-to-Point (P2P) connectivity?
P2P connectivity provides a dedicated link between two locations, allowing businesses to connect offices, branches, warehouses, CCTV systems, servers and network resources
11. Do you provide IPTV and OTT services?
Yes. Sharplink provides IPTV and OTT entertainment solutions, allowing customers to enjoy
digital entertainment through compatible devices and services.
12. How can I get a new Sharplink connection?
Simply contact Sharplink and provide your location and requirements.
Our team can assist you with plan selection, availability and connection-related information
13. Can I upgrade my broadband plan later?
Plan upgrades may be available depending on your connection and the plans offered in your area. Contact our support team to know the available options.
14. How can I contact Sharplink customer support?
You can contact our customer support team for new connections, technical assistance, plan
information, upgrades and other service-related queries
15. What internet speed should I choose for my home?
The right speed depends on the number of users, connected devices and your internet usage. For basic
browsing and online learning, a lower-speed plan may be sufficient, while streaming, gaming, work from
home and multiple devices may require higher speeds.
16. Can I use Sharplink Broadband for Work From Home?
Yes. Sharplink Broadband can be used for video conferencing, cloud applications, email, browsing, remote work and other everyday professional activities.
17. Is Sharplink suitable for online classes?
Yes. A reliable broadband connection can support online classes, video meetings, educational platforms and digital learning.
18. Can I use Sharplink for online gaming?
Yes. Sharplink Broadband can be used for online gaming. Your gaming experience can also depend on the game server, device, Wi-Fi setup and other network conditions.
19. Can I connect my Smart TV to Sharplink Broadband?
Yes. You can connect compatible Smart TVs and streaming devices to your Sharplink internet connection through Wi-Fi or a suitable wired network connection.
20. Can multiple family members use the connection at the same time?
Yes. Multiple devices can use the broadband connection simultaneously. The actual experience depends on your selected speed, number of devices and overall usage.
21. Do you provide Wi-Fi connectivity?
Yes. Sharplink provides Wi-Fi connectivity solutions for customers who want to connect smartphones, laptops, Smart TVs and other wireless devices.
22. Do you provide business networking solutions?
Yes. We provide networking and connectivity solutions designed for businesses, offices and organizations according to their requirements.
23. Can Sharplink connect two offices?
Yes. Our Point-to-Point (P2P) connectivity can be used to establish a dedicated connection between two business locations.
24. Can P2P connectivity be used for CCTV?
Yes. P2P connectivity can be used for connecting CCTV systems between locations and supporting centralized monitoring, depending on the network setup.
25. Can a Leased Line be used for business applications?
Yes. Dedicated Leased Lines are designed for businesses that require reliable connectivity for important applications, cloud services, communication and other business operations.
26. Do you provide Static IP?
Static IP availability depends on the specific service and plan. Please contact Sharplink for current availability and applicable terms.
27. How can I check whether Sharplink is available in my area?
Contact our team with your complete location details. We can help you check service availability and
guide you regarding the suitable connection.
28. How long does it take to get a new connection?
Installation time can vary depending on location, network availability and installation requirements. Our team will provide the applicable information when you request a new connection.
29. Can I upgrade my internet speed in the future?
Yes, plan upgrades may be available depending on your location, existing connection and available plans. Contact our team to check the options.
30. What should I do if I experience an internet problem?
If you experience connectivity issues, contact Sharplink Customer Support. Our team can assist with troubleshooting and service-related concerns.
31. Does the plan price include GST?
The broadband prices displayed on our website are exclusive of applicable GST, unless specifically mentioned otherwise.
32. How can I contact Sharplink for a new connection?
You can contact Sharplink through our phone, WhatsApp or enquiry form to request a new connection or get information about available plans.
